Van insurance - Help and Support
Change your details, make a claim, or get in touch
Log into My Account
This is where you can retrieve saved quotes and view your insurance documents.
Your My Account allows you to:
- Access and manage your policy documents 24/7
- Send documents such as your certificate of insurance and proof of No Claim Discount
Pick up the phone
If you still have a question about your van insurance, we’ll get you talking to the right person.
Churchill Van Insurance is arranged and administered by our partner, Brightside Insurance Services Ltd.
Quotes
0800 652 6863Lines are open:
Monday to Friday
9am to 6pm
Saturday
9am to 1pm
Sundays & bank holidays:
Closed
Customer Service
Lines are open:
Monday to Friday
9am to 6pm
Saturday
9am to 1pm
Sundays & bank holidays:
Closed
Renewals
You can use the Self service portal to choose automatic or manual renewal at anytime during your policy.
Lines are open:
Monday to Friday
9am to 6pm
Saturday
9am to 1pm
Sundays & bank holidays:
Closed
Claims
Send a letter
If your query can't be answered on the phone, by email, or through the self service portal, you can always put it in writing:
Churchill Van Insurance
Brightside Group Ltd
Brightside Park
Severn Bridge
Aust
Bristol
BS35 4BL
Not happy?
If you're not happy with the service provided, our complaints procedure outlines your options.
Churchill Van Insurance policies are underwritten by U K Insurance Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number 202180. New Churchill Van Insurance policies taken out on or after 18 March 2014 are underwritten by U K Insurance Limited and are arranged and administered by Brightside Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. Registration Number 302216. The Financial Services Register can be accessed through www.fca.org.uk.