Public Liability Insurance - Help and Support
Change your details, make a claim, or get in touch
Important information about tradesperson and professionals policies
From 1 June 2024, we're no longer offering new tradesperson and professionals policies.
If you're an existing customer, we'll write to you before your renewal with everything you need to know.
For more information, you can find answers to some common questions below.
More details about tradesperson and professionals policies ending
No, you can still make a claim for something you haven’t already claimed for as long as it happened during the insurance period and is covered by your policy.
If you have an ongoing claim, it won’t be affected. Our claims team will help you as normal. You can call them on 0345 878 8195. We’re open between 9am and 5pm Monday to Friday. We’re closed on Bank Holidays.
You’re still insured until the date your policy ends. Check your policy documents to find out the exact date. After that, you will need to get insurance from another provider.
You can contact our friends at Direct Line for a tradesperson/professionals insurance quote.
There is also a list of other insurers on the British Insurance Brokers’ Association (BIBA) website www.biba.org.uk/find-insurance/
If you have any other Churchill policies, such as motor or home insurance, they will continue as normal. Your Tradesperson or Professionals insurance is the only policy affected.
Before your policy’s renewal date, we’ll contact you to let you know that it’s ending. We’ll write to you, send you an email or get in touch through your online account. We’ll also send you a reminder closer to your renewal date.
If you want to make any changes to your policy, you can call us on 0345 878 8194. We’re open between 9am and 6pm Monday to Friday. We’re closed on Bank Holidays.
Log into My Account
This is where you can manage your policy online.
Go to your My Account page to:
- view your saved quotes
- see your policy documents
- manage your renewal
Claims
Please see our claims page for details
Give us a call
If you still have a question about your Public Liability insurance, we’ll get you talking to the right person.
Quotes & Customer service
Lines are open:
Monday to Friday
9am to 6pm
Closed on Bank Holidays
Calls may be monitored and recorded. Call charges will vary.
Write to us
If you'd like to contact us by post, you can send a letter to the following address:
Customer services
Churchill Business Insurance
Customer Services
UKIBS (BS6)
Churchill Court
Westmoreland Road
Bromley
BR1 1DP
Not happy?
If you're not happy with the service we provided, our complaints procedure outlines your options.